Last updated: 12/11/2023

This Privacy Policy explains how SigmoData ("we," "us," or "our") collects, uses, and discloses information about you when you access or use our online Software-as-a-Service (SaaS) platform and associated services (collectively, the "Services").

Information We Collect

1.1. Information You Provide: When you create an account, we collect information such as your name, email address, company name, and contact details. We may also collect any data or content you provide when using our Services, including messages, files, and other materials.

1.2. Usage Information: When you access or use our Services, we automatically collect certain information about your device, browsing actions, and usage patterns. This may include IP addresses, device information, operating system, browser type, and other usage details.

1.3. Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your preferences, track usage patterns, and analyze trends. You can manage your cookie preferences through your browser settings.

How We Use Your Information

2.1. Provide and Improve Services: We use the information we collect to provide and improve our Services, personalize your experience, respond to your inquiries, and communicate with you about our Services.

2.2. Research and Analytics: We may use the information to conduct research, analyze trends, and gather insights for enhancing our Services and developing new features.

2.3. Marketing and Promotions: With your consent, we may send you marketing communications about our Services, promotions, and events. You can opt-out of receiving these communications at any time.

2.4. Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal obligations, including responding to lawful requests and protecting our rights, privacy, safety, or property.

How We Share and Disclose Your Information

3.1. Service Providers: We may engage third-party service providers to perform functions on our behalf, such as hosting, data analysis, customer support, and marketing. These service providers may have access to your information but are obligated to maintain its confidentiality and security.

3.2. Business Transfers: If we are involved in a merger, acquisition, financing, or sale of some or all of our assets, your information may be transferred as part of that transaction, subject to the applicable privacy laws.

3.3. Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, privacy, safety, or property, or that of others.

3.4. Consent: We may share your information with your consent or at your direction.

Data Security

We employ industry-standard security measures to safeguard your information and prevent unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Your Choices and Rights

5.1. Account Information: You may update or correct your account information by logging into your account or contacting us directly.

5.2. Marketing Communications: You can opt-out of receiving marketing communications by following the instructions provided in such communications or contacting us directly.

5.3. Data Retention: We retain your information for as long as necessary to provide the Services and fulfill our legal obligations. You may request the deletion or anonymization of your data, subject to applicable laws.

International Data Transfers

We may transfer your information to or access it from servers outside your country of residence. By using our Services, you consent to the transfer, processing, and storage of your information in countries where data protection laws may differ from those in your country.

Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect or maintain personal information from anyone under the age of 16. If we become aware that we have collected personal information from a child under 16 without parental consent, we will take steps to delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised version on our website. We encourage you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at contact@sigmodata.com.

By using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.